The Compliance Auditor performs financial and operational audits to determine awareness, and compliance with Gold Key/PHR’s polices, processes and procedures.

1. Develop a complete understanding of PHR, Hotel, and Food & Beverage policies, processes, and financial controls.
2. Prepare audit program, conduct research, initiative complete audit field work, prepare initial report, review report with affected managers, review Manager's Response form, and issue final audit report and score.
3. Perform compliance audits to standards and processes to assess systemic failures in results, Reports should include:
   1. Process Awareness
   2. Design
   3. Compliance
   4. Effectiveness

Compliance Audits focus on the following areas:

• Cash and cash equivalents/safes/banks/petty cash
• Hotel - Contracts/Revenue Recognition/Accounts receivable/City Ledger/Income Journal
• Food & Beverage- Revenue/Discounts/Income Journal
• Purchasing/Receiving/Inventories/Par/Storage
• Security/Key control
• Banquet set up to SSI/Pre-event readiness
• Property SSI- Rooms Public Areas and outlets
• HR- Hiring/uniforms/training/payroll/record keeping
• Reputation mgmt./timely response to reviews
• Follow-up audits for areas of systemic compliance issues
• Specific forensic audits as requested by Corporate
• “Mystery shops” of F&B to service standards

4. Conduct monthly QA inspections of all assets- both rooms, restaurants, and public areas, identifying inconsistencies to standards, and reconciling to property leader’s QA inspections to assess alignment to Pride of ownership/Asset preservation
5. Evaluates standard operating procedures, systems, and controls; makes recommendations for modifications and/or additional procedures
6. Audit monthly compliance reports from the properties that form a basis of KRA metrics.
7. Assist in reviewing, maintaining, and auditing property and outlet consistency with Standards, Specifications, and Inventories (SSI.)
8. Monitor the Fraud Hotline and serve as a confidential resource for associates who may confront fraud in the workplace
9. Attend Weekly SOP Committee meetings and evaluate modifications and additional procedures from a compliance audit standpoint.
10. Other duties as assigned.

Type                 Qualification

Skill                  Strong organizational and project management skills.

Skill                  Excellent oral, written, presentation and public speaking skills.

Skill                  Extremely strong analytical/intellectual skills and business acumen with resourceful problem-solving skills.

Skill                  High Attention to detail

Experience         3 years in internal audit, financial audit, or F&B or Front Office Hotel Management

Experience         Bachelor's or master’s degree in Hospitality Management or Business Administration or related degree preferred.